📌 Terms and Conditions for Account Deletion or Deactivation on Qaisariah Souq

1. Request to Delete or Deactivate Account
   Users may request to delete or deactivate their account on Qaisariah Souq at any time by contacting our support team through the available channels.

2. Deletion or Deactivation Procedure

   • 🔍 Upon receiving the request, it will be reviewed to verify the authenticity of the request and the identity of the user.

   • 📝 Additional information may be requested from the user to confirm the request.

3. When Deletion or Deactivation Occurs

   • ⏳ The account will be deactivated immediately after confirming the request.

   • 🗑️ Deletion may take up to 7 days to ensure all related data is fully removed.

4. User Information After Deletion

   • 🧹 Upon deletion, all user data will be erased from Qaisariah Souq’s database, except where retention is required by law or for preserving the rights of either party.

5. Effects of Deletion or Deactivation

   • 🚫 Deactivation means the user cannot access their account or use site services temporarily.

   • ❌ Deletion means all rights and data associated with the account are permanently removed and cannot be recovered.

6. Exceptions

   • ⚠️ Accounts cannot be deleted if there are outstanding financial transactions or legal obligations between the user and Qaisariah Souq until they are resolved.

7. Legal Responsibility

   • ⚖️ Qaisariah Souq is not responsible for any losses resulting from account deletion or deactivation at the user’s request.

📞 Contact Us

For any inquiries or legal requests related to terms and conditions, please contact us at:
📧 Email: info@qaisariahsouq.com
📱 Customer Service: +966570564727